Shipping policy
1. Order Processing Time
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Orders are processed within 1–3 business days
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Orders are not processed on weekends or public holidays
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Processing times may increase during promotions or high-demand periods
2. Shipping Times
Estimated delivery times after processing:
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Standard Shipping: 7–15 business days
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International Shipping: 10–20 business days
Delivery times may vary due to customs, weather, or carrier delays.
3. Shipping Costs
Shipping fees are calculated and displayed at checkout.
Free shipping may be offered during special promotions.
4. Tracking Information
You will receive a shipping confirmation email with a tracking number once your order ships.
Tracking updates may take up to 48 hours to appear.
5. Customs, Duties, and Taxes
International orders may be subject to customs fees or import taxes.
These charges are the responsibility of the customer.
6. Incorrect or Incomplete Address
Customers must provide accurate shipping information.
Glasses Store is not responsible for packages delivered to incorrect addresses.
7. Lost or Stolen Packages
Glasses Store is not responsible for packages marked as delivered by carriers.
If your package is delayed or lost in transit, contact us for assistance.
8. Damaged Items
Report damaged items within 7 days of delivery with photos of the item and packaging.
9. Split Shipments
Items may ship separately at no extra cost.
10. Contact Information
For shipping inquiries, contact: